Drop-offs, Pick-ups & Check Info

NEW: HYBRID DRIVE-THRU DROP-OFF!

We will have a modified “Hybrid” Drive-thru Drop-off this spring! Our goal is to continue offering the aspects you loved about drive-thru drop-off last fall, while making some tweaks to help it go even more smoothly!

This hybrid drive-thru drop-off process eliminates more points of contact for better social distancing! This means no hauling items from the parking lot, no waiting in inspection lines, and no time spent placing your items on the sales floor!

In order to make this process organized & efficient, we need you to be organized & prepared when you come to drop-off. Here are the guidelines each consignor will need to adhere to:

DROP-OFF APPOINTMENT REQUIRED
With our new drive-thru drop-off process, we must be able to service everyone in a timely manner, so every consignor MUST have an appointment, and drop-offs will not be accepted without an appointment time. The DEADLINE to make a drop-off appointment is Wednesday, February 24th at 10pm. At that time, no more consignor registrations or drop-off appointments will be made. For questions regarding drop-off appointments, please text Heather at 479-414-5063.

BEFORE YOU COME TO DROP-OFFS...
  1. You must have all your items completely barcoded & tagged before you enter the drive-thru drop-off process. However, you may still come to get barcodes printed and finish tagging in your car before you enter the drop-off line. A person at the gate will direct you.
  2. NEW: Consignors will now help to unload their clothing & shoes onto a rolling rack, but will then get right back into their car and continue through the drive-thru process!
  3. You must have all clothing separated by gender & in size order. Place special clothing items like Halloween, Adult Outerwear, Dancewear and Formal Wear together at the front or rear of the stack.
  4. You must have all small, non-clothing items separated by category into disposable bags or boxes. Below are the 10 categories they need to be separated into. It is super helpful if you write the category on the outside of the bag or box. For items too large for bags or boxes, just leave them un-bagged. If you do not know which category an item fits into, just make your best guess. See example photo (click to enlarge).
    1. Click to Enlarge Shoes
    2. Infant/Toddler Toys
    3. Girls Toys
    4. Boys Toys
    5. Gender-Neutral Toys & Stuffed Animals
    6. Sporting Goods
    7. Books/Games/Videos/CD's/Puzzles
    8. Clothing Accessories (purses, backpacks, hairbows, hats, belts, mittens, etc)
    9. Baby Necessities (feeding, diapering, health/safety, etc)
    10. Bedding/Decor/Blankets
  5. For large items such as strollers, bikes, play kitchens, etc. that will get large item claim tickets, simply tape the tag to the item for easy removal. You will drop-off these items last, so please load them deepest in your vehicle. If you bring a bed, pack-n-play or other item that requires assembly, you will need to exit your vehicle and assemble those yourself (we will direct you).
  6. Have your items loaded into your car in this order: large items buried deepest, bagged items in the middle, and hanging clothes & bagged shoes most accessible.

DRIVE-THRU DROP-OFF STEPS

  1. When you arrive to Kay Rodgers Park, someone will ensure you have your items appropriately tagged and categorized according to the instructions above before you enter the drive-thru process.
  2. You will make stops near multiple doors around the building to unload certain types of items at each stop. We are tweaking the processes this spring to move cars through check-points more quickly.
  3. NEW: Once you have completed each stop around the building, there is no need for you to wait on inspections to see if there are any returns! Any returns will be automatically donated for you. But if you prefer to take home your returns, you will need to park & walk inside to retrieve those. If we have not finished inspecting your items by that time, you may have a short wait until your returns are ready.

OTHER DROP-OFF NOTES
  1. Need to make more than one trip to drop-offs to fit it all in your car? You are welcome to make a 2nd trip to bring large items and toys ONLY. Please bring your clothing & all other items FIRST at your appointment time, and you can subsequently bring more large items & toys during any of our drop-off hours.
  2. GKS Reloaded Drop-offs will take place as usual – no changes.


PICK-UP INSTRUCTIONS

Consignors have the option of picking up their unsold items (see Dates, Times, Location page for schedule). Note that ONLY items you marked with a red circled "R" in the top, left corner of the tag will be returned to you if unsold (see Tagging Items). Items without this mark and items not picked up by 6:30pm on pick-up day will be donated to charity.

The process of picking-up is very simple and efficient. You will sign in, pick-up your check (see below), and receive instructions on collecting your items (which will be sorted by consignor number!) and sign out. Please know that it is your responsibility to get all of your items. We are not responsible for any items you forget to carry out.

You are welcome to send someone to pick-up your unsold items, but they MUST know your consignor number when they come.

There will be a lost and found area that we will encourage you to look through before you leave.

Lastly, because our time is limited to move out of the building, all items remaining after 6:30pm SHARP will be donated. Doors will be closed and locked on time, and pick-ups will no longer be available. We appreciate your punctuality and understanding!


CHECKS

ALL EARNINGS CHECKS WILL BE MAILED to the address on the consignor’s account following the sale. NO CHECKS will be available at unsold item pick-ups. We highly encourage you to donate unsold items and skip pick-ups all together. It is a JOY to see local foster families getting to glean from those unsold items you no longer need, followed by wonderful local charities who put the items to good use! Again, if you plan to NOT pick-up unsold items, *please* save us the time of re-sorting those unsold items and DO NOT mark them with a red “R” for return. And remember, it’s always better to also let them go for ½ price if you plan to donate.


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